UK - Free delivery over £300, £15 delivery under £300
IE - £60 delivery over £300, £15 delivery under £300

STANDARD TIMESCALES: Expected delivery is within 6 business days.

ONE MAN PALLET DELIVERY: Expected delivery is 3 to 5 business days. All deliveries are made Monday – Friday between 8am and 5pm. These are curbside only. We advise having two persons available to help the courier with larger or heavy deliveries. Please note we advise against one man delivery for larger or heavy orders.

PARCEL DELIVERY: All parcels will require a signature.

INSTALLATIONS: If you require an installation quote please contact our sales team on 0333050995

Installations are generally always a two-man service and are booked in advance with the customer. Installations are normally within 7-10 days of an order being paid for.

COMMERCIAL/BUSINESS ORDERS DELIVERY: For commercial gyms/studios please call the sales team to discuss delivery and installation options.

Delivery times can increase during busy periods of the year. Please call to confirm current lead times if you require a quicker or dated delivery.

Warranty

All MYO strength Products are manufactured to the highest possible standards. When equipment is received and used by the customer a warranty applies across most of the product range to give you peace of mind in relation to any purchase you should make.

The warranty period begins as soon as items are delivered to the customer.

Please contact us for more information on [email protected]

Exemptions from the warranty:

• Damage resulting from misuse or neglect.
• Anything deemed to be normal wear and tear
• Damage resulting from items being used on inappropriate flooring or racks. For example Rubber Dumbbells should be stored on Dumbbell racks which feature saddles and soft edges to increase the lifetime of the product as seen with the “MYO strength Premium Dumbbell Rack”, and Solid Rubber Bumper plates should be used on lifting platforms which feature shock absorbent granulated flooring as seen on the “MYO strength Olympic Lifting Platform”.
• Any issues with superficial stickers, badges or end caps.
• Damage resulting from throwing or dropping products that are not designed for this purpose, including but not limited to Dumbbells, Barbells and Kettlebells. Bent handles on Dumbbells is a clear sign of abuse and may exclude the product from the warranty.
• Damage resulting from slamming products that are not designed for this purpose, including but not limited to Sandbags, Wall Balls and Medicine Balls.
• Any issues with flooring resulting from regular exposure to direct sunlight or heat sources.
• Chipping of the painted finish on products.
• Any associated carriage costs.
• The warranty period will continue to be from the date of the original purchase rather than the date of the repair or replacement being supplied.

Warranties only apply to goods within Mainland UK.

Warranty Claim Procedure
If for any reason the customer does need to claim on the warranty for any item, the first thing to do is call us on 03330509995 and ask for the Customer Service Team, or email us [email protected].